Privacy Policy

AffluentReach provides an online, browser-based opportunity intelligence and business-development platform for professional portrait studios. This Privacy Policy explains what information we collect, how we use it, and the choices available to you when you visit our website or use the AffluentReach service (the “Service”).

This policy applies to the AffluentReach website and the AffluentReach Service (“AffluentReach,” “we,” “us”).

When you create an account or subscribe, we collect information such as your name, business or studio name, email address, and the market or service area you ask us to research. You may also choose to provide additional business profile details that help tailor research results to your studio.

The Service is designed for you to store and organize business-development information, including organizations, contacts, events, opportunities, notes, communications, tasks and related records. You control what you enter. You are responsible for ensuring you have the right to enter and use that information, and for handling any personal information of third parties in accordance with applicable law.

We collect technical information generated when you use the Service, such as IP address, browser and device type, pages and features accessed, timestamps, referring pages and diagnostic or error logs. This information helps us operate, secure, troubleshoot and improve the Service.

Our website and Service may use cookies, local storage and similar technologies for essential functionality (such as keeping you signed in) and for basic analytics that help us understand how the website is used. Where analytics or similar tools are used, they are used to measure site performance and interest in our offerings, not to build advertising profiles about you. Most browsers allow you to control or delete cookies; disabling some cookies may affect how the Service functions.

Subscription payments are processed by a third-party payment processor. We do not store complete payment card numbers. The payment processor receives and processes your payment details under its own terms and privacy policy, and provides us with limited information such as billing contact details, subscription status and transaction records needed for account administration, invoicing and support.

When you contact us for support, sales or other purposes, we retain the content of those communications and related contact details so we can respond, provide support, maintain records and improve our service. We may send you service-related messages (such as billing, security or account notices) and, where permitted, occasional product or marketing messages that you can opt out of.

Certain AffluentReach features use artificial intelligence or automated processing to help research, summarize, organize and prioritize opportunities. To provide these features, relevant content may be processed by AffluentReach and by third-party AI or data service providers acting on our behalf. AI-assisted output may be incomplete or inaccurate and should be reviewed by you before you rely on it or act on it.

We use the information described above to:

• operate, maintain and deliver the Service;
• research, organize and present opportunities you have asked us to find;
• authenticate users and protect account security;
• process subscriptions, billing and renewals;
• provide customer support and respond to inquiries;
• monitor, troubleshoot, secure and improve the Service;
• comply with legal obligations and enforce our agreements.

We rely on third-party providers for functions such as hosting, data storage, authentication, email delivery, payment processing, analytics, research data and AI-assisted processing. These providers may process information on our behalf in order to perform those functions. If you choose to connect an optional third-party integration, information may be shared with that service under its own terms and privacy policy.

AffluentReach does not sell customers’ personal information to advertisers. We may disclose information when required by law, to respond to lawful requests, to protect our rights or the safety of others, or in connection with a business transaction such as a merger or acquisition.

We retain information for as long as your account is active and for such additional period as is reasonably necessary to provide the Service, resolve disputes, maintain business records, and comply with legal, accounting or reporting obligations. Backup and log copies may persist for a limited period after deletion.

We use administrative, technical and organizational measures intended to protect information against unauthorized access, use or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for safeguarding your account credentials and for controlling who has access to your account.

You may review and update much of your account information directly within the Service, and you may opt out of non-essential marketing communications at any time. Depending on where you live, you may have rights to request access to, correction of, deletion of, or a copy of certain personal information, or to object to or restrict certain processing. To make a request, contact us at privacy@affluentreach.com. We may need to verify your identity before responding. The privacy rights available to you may vary depending on the laws that apply where you live.

AffluentReach is a business service intended for use by adults acting on behalf of a business. It is not directed to children, and we do not knowingly collect personal information from children. If we learn that we have collected such information, we will take reasonable steps to delete it.

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date above and provide additional notice where required. We encourage you to review this policy periodically to stay informed about how we handle information.

Questions about this Privacy Policy or requests concerning your personal information may be directed to privacy@affluentreach.com.